Pepkor in Umtata, Eastern Cape is Looking For a General Assistant

Pepkor is seeking a customer-focused and results-driven individual to support daily store operations and deliver superior customer service. This opportunity is ideal for someone who thrives in a retail environment, enjoys working with people, and is motivated by achieving sales targets while maintaining high merchandising standards.

The primary purpose of the role is to provide excellent customer service while contributing to optimum turnover through effective merchandise presentation and operational support. The successful candidate will assist management with the daily operations of the store and ensure that company standards are consistently upheld. Achieving daily, weekly, and monthly sales targets is a key responsibility, requiring proactive engagement with customers and a strong understanding of product offerings.

Asset protection is an important component of the role. The incumbent must ensure the safeguarding of stock, cash, physical assets, staff, and customers in line with company policies and procedures. Effective implementation of store and department layouts is required to maximise visual appeal and enhance the customer shopping experience. Maintaining correct administration procedures in relation to stock room management, markdowns, and lay-bys is essential to ensure operational accuracy and compliance.

The position also requires ensuring effective merchandise replenishment and maintaining high housekeeping standards throughout the store. Attention to detail is critical to ensure that displays are neat, correctly priced, and aligned with company guidelines. Delivering consistent and professional customer service is central to the role, with a focus on building positive customer relationships and encouraging repeat business.

The qualification requirements for this position include a Matric (Grade 12) certificate. Previous sales experience is advantageous. Candidates must demonstrate strong customer service orientation and the ability to work effectively within a team environment. The role requires good planning skills to manage daily tasks efficiently, as well as computer literacy to support administrative duties.

The ideal candidate should possess strong communication skills and the ability to interact confidently with customers. Tolerance for stress and the ability to work under pressure are important in a busy retail setting. A high level of integrity, initiative, and accountability is essential to maintain company standards and support store performance.

This opportunity offers hands-on retail experience within a well-established organisation where teamwork, customer satisfaction, and sales performance are key priorities. Individuals who are enthusiastic, detail-oriented, and committed to delivering excellent service are encouraged to apply.