Pedros in Mthatha, Eastern Cape is Looking For a Waitress

A new chapter is beginning in the Eastern Cape as Pedros prepares to open its brand-new store in Mthatha. This exciting launch presents an opportunity for enthusiastic and customer-focused individuals to become part of a dynamic team from day one. Joining a new store opening allows team members to contribute to building a strong service culture, grow their skills in a fast-paced environment, and play an important role in establishing the store’s reputation within the community.

The primary purpose of this role is to deliver high-quality dine-in service while ensuring every customer enjoys a positive and welcoming experience. The successful candidate will greet customers warmly upon arrival, creating a friendly first impression that reflects the Pedros brand. Seating customers professionally and ensuring they are comfortable forms an important part of the dining experience. The role includes presenting menus clearly and explaining daily specials or promotions confidently, helping customers make informed choices. Maintaining a professional appearance and courteous attitude at all times is essential to uphold brand standards.

Beyond greeting and seating, the position requires attentiveness to customer needs throughout their visit. The team member will assist in maintaining a clean and organised dining area, ensuring tables are cleared promptly and prepared for incoming guests. Clear communication with kitchen and service staff is necessary to ensure smooth coordination and timely service delivery. Delivering accurate information about menu items, ingredients, and specials contributes to customer satisfaction and trust.

The qualification requirements for this position include a National Senior Certificate (Grade 12). Previous restaurant or fast-food service experience will be advantageous, particularly in a dine-in environment. Strong verbal communication skills are essential, along with a positive attitude and customer service orientation. The ideal candidate should be energetic, adaptable, and able to perform efficiently during busy service periods. Teamwork and reliability are critical, especially during a new store launch where collaboration is key to success.

This opportunity offers valuable hands-on experience within a growing national brand. Being part of a store opening allows team members to contribute directly to shaping the store’s identity and service culture. Individuals who are passionate about hospitality, enjoy working with people, and are eager to grow within a supportive and energetic team are encouraged to apply and become part of the Pedros family in Mthatha.